Effective Date: [02/23/2025]
Last Updated: [01/13/2026]
At Skyvio LLC, we are committed to delivering your order safely and efficiently. Please review our shipping policy below.
Orders are typically processed within 1–3 business days
Orders are processed Monday–Friday (excluding holidays)
Processing times may vary during high-volume periods
Please note: Processing time is separate from shipping time.
Estimated delivery times depend on your location and selected shipping method:
Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days
International Shipping: 7–21 business days (varies by country)
Shipping timeframes are estimates and not guaranteed.
Shipping costs are calculated at checkout based on:
Order weight
Dimensions
Delivery location
Selected shipping method
Promotional free shipping may apply to qualifying orders.
Once your order ships:
You will receive a confirmation email
Tracking details will be provided
Please allow up to 24 hours for tracking updates
For international shipments:
Customers are responsible for customs duties, taxes, and import fees
Delivery delays due to customs are outside our control
Refused international shipments may be subject to return fees
Skyvio LLC is not responsible for delays caused by:
Shipping carriers
Weather conditions
Customs processing
Incorrect shipping information provided by the customer
We are also not liable for carrier delays once the package has been handed over.
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
We are not responsible for lost packages
Additional shipping charges may apply for reshipment
If your tracking shows delivered but you have not received the package:
Check with neighbors and local delivery offices
Contact the shipping carrier directly
Skyvio LLC is not responsible for stolen packages after confirmed delivery.
If your order arrives damaged:
Contact us within 48 hours of delivery
Provide clear photos of packaging and damaged item
Failure to report within 48 hours may result in denial of claims.
Some items may require additional processing time.
If your order includes backordered items:
You will be notified
Shipping timelines may be extended
Custom or special-order items may have longer fulfillment times.
For shipping inquiries:
Skyvio LLC
Email: admin@skyvio.us
Website: https://skyvio.us
